So I walked into my bank like I usually do about twice a month, but today was different…way different. Listening to and watching this coordinated chaos and mayhem unfold was akin to looking at items filled with force destined to collide with each other. It was around noon and not a soul had been broken for lunch yet.
This Financial Institution just completed its mergers’ conversion process into the new managements’ systems. So what else is new, right? Another corporate takeover, another day. A few weeks ago, they had restructured the interiors to the more traditional wall of teller windows as opposed to the individual free-standing kiosk configuration that was to keep the bank a safer place to conduct your business. Well the new management, um – chased that out.
The gentleman who assisted me this afternoon told me that the initial training the bank received to accommodate the new software was held roughly a month ago; he had two days of training and had forgotten it all. He apologized as did the whole operation individually sounding as if some orchestra were being serendipitously conducted from a remote location. The teller then proceeded to tell me that many Regional Officers from the bank had to travel to come down and assist with the transition. The wait times were about 20 minutes.
Doesn’t this seem like a complete catastrophe and enormous waste of bailout time and money…our hard-earned unemployment dough? Indeed!
The teller then vented how frustrating and confusing the whole mess was and they were doing their best to handle it all. Not only that, as a thanks for our patience, funds deposited today, instead of being readily available, were being put on hold to make sure that the system worked at the end of the day and placed the correct funds from the correct source into your designated account.
Don’t you think if the timing of the training was closer to the time of the switch-over and if the training had been conducted more methodically and thoroughly this train wreck might not have happened? Indeed!
The teller is not to be blamed; again the corrupt, broken-down system is at fault. Companies today want to consolidate the quickest and cheapest way possible utilizing the absolute fewest employees. This is the finest means possible to create the most inefficient business model sacrificing the best resources of its workers and turning away loyal customers. It’s downright wrong! But will it change? No! The teller was doing his utmost to help me given the inhumane situation. He was pulling at his hair rather fed-up and slightly embarrassed by it all.
Research thoroughly what business, sector or industry you are seeking; please don’t jump from the frying pan into the fire. It would be so disconcerting to see someone take a job and be faced with a similar situation that faced this bank today. It won’t do anyboby any good and will certainly keep you farther from reaching your goals and potential; look closely at what you want and where you want to go. Look for an organization that is somewhat stable and knows what it’s doing and how to successfully achieve that.
I then showed the teller what it was that I was depositing – my unemployment check. He swallowed rather hard and said he guesses he should keep his mouth shut.
For those remaining in the workforce, always remember to keep working your hardest regardless of the environment, because yes, you too can lose your job. Reading this, chances are you’re not working; always remember unemployment is not your fault either. It’s just an ugly situation that we need to elevate ourselves out of.
As Always, Thanks for Surfing My Wave!
Why Just Look For A Job? Create One!™
TheUnemployMENTOR – email@theunemploymentor.com
